Customer Service

Our skilled Customer Service Representatives are here to assist you Monday through Friday 6:00am to 5:00pm PST.

For sales inquiries or customer service issues, you may email us at sales@tubetape.com. Emails are usually answered within 24 hours. Or, you may call us at: toll free (866) 485-7570 or (916) 941-8823.

For information regarding the assembly of TubeTape products, please visit our ASSEMBLY PAGE.

We are authorized resellers of Video Copilot, FXhome, Telestream, Adobe, and Sony products. For technical support involving any of these products, please visit the manufacturer support page (listed below):

VIDEO COPILOT

For in-depth information on product usage, technical specifications, policies & support, please go to videocopilot.net/support

FXHOME

Product Questions / Concerns: Please click here to contact FXhome Support directly.
Serial Number / Activation Issues: Contact support@tubetape.com or call 1-866-485-7570

TELESTREAM
For technical support with Wirecast, please visit: http://www.telestream.net/telestream-support/overview.htm

ADOBE

You can reach Support/Customer Service via phone: 800-833-6687 Monday–Friday, 5am–7pm PST Or you may visit their online support page: http://www.adobe.com/support

SONY
Sony Vegas support page: http://www.sonycreativesoftware.com/support/technicalsupport.asp

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Customer Service